3000 Marcus Avenue Suite 3E01, Lake Success, NY 11042
516-744-1222
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Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: January 21, 2026

Home Assistance Center (“we,” “us,” or “our”) operates the website hacadvisors.com (the “Site”). We are committed to protecting your privacy and ensuring you understand exactly how we collect, use, and safeguard your information.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that allows us to communicate with you and provide our services. This includes:

  • Personal Information: Name, email address, phone number, and mailing address when you voluntarily provide it (e.g., filling out a contact form, requesting a consultation).

  • Property Information: Details regarding properties, mortgages, or financial situations relevant to short sale negotiations or real estate assistance.

  • Log Data: Information automatically collected when you visit our Site, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your data for the following legitimate business purposes:

  • To provide, operate, and maintain our services.

  • To communicate with you regarding your inquiries, updates on negotiations, or appointment confirmations.

  • SMS/Text Messaging: To send you text notifications regarding your case files, appointments, or requested updates (only with your explicit consent).

3. Disclosure of Your Information

We do NOT sell, lease, or rent your personal data to any third parties.

We may share your personal information only in the following specific situations:

  • With Service Providers: We may share Your personal information with Service Providers strictly to monitor and analyze the use of our Service, to contact You, or to provide customer support services (e.g., CRM systems, hosting providers).

  • With Legal Authorities: We may disclose Your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • For Business Transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

Specific Exclusions for Text Messaging Data: To ensure compliance with A2P 10DLC standards, we strictly adhere to the following:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS/Text Messaging Consent

By providing your phone number and checking the consent box on our web forms, you consent to receive SMS messages from Home Assistance Center.

  • Opt-In: You explicitly authorize us to send text messages regarding your inquiries or services.

  • Opt-Out: You may reply STOP to any message to opt out of future messaging.

  • Help: You may reply HELP for more information.

  • Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Home Assistance Center

  • Website: hacadvisors.com

  • Email: info@hacadvisors.com

  • Phone: 516-744-3577

  • Address: 310 Old Country Road, Garden City, NY 11530