3000 Marcus Avenue Suite 3E01, Lake Success, NY 11042

TERMS OF SERVICE

Terms of Service

Last Updated: January 21, 2026

By accessing or using the Home Assistance Center website (hacadvisors.com) or services, or by subscribing to our mobile messaging program, you agree to be bound by these Terms of Service.

Home Assistance Center SMS Alerts

Program Description: Home Assistance Center provides a mobile messaging program to keep our clients informed. By opting in, users can expect to receive SMS messages regarding case status updates, short sale negotiation progress, appointment reminders, document requests, and general real estate assistance information relevant to their specific situation.

Cancellation & Opt-Out

You can cancel the SMS service at any time. Simply text “STOP” to the shortcode or phone number you received messages from. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining the Service

If you wish to restart the service after opting out, you may rejoin by signing up via our website forms or texting “START” to our number. We will resume sending SMS messages to you according to your previous preferences.

Assistance & Help

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to our support team:

  • Email: info@hacadvisors.com

  • Phone: 516-744-3577

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your mobile service provider.

Rates & Frequency

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interaction with our team and the status of your case. For questions about your text plan or data plan, please contact your wireless provider.

Privacy Policy

We respect your right to privacy. For information on how we collect and use your data, please strictly refer to our Privacy Policy. Link to Privacy Policy: https://hacadvisors.com/privacy-policy

Compliance with Industry Standards

This service is compliant with the CTIA Short Code Monitoring Handbook and A2P 10DLC regulations. We adhere to strict industry standards regarding user consent and data protection.

Legal Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable state and federal laws governing telecommunications and consumer protection. We do not share mobile originator data with third parties for marketing purposes, as detailed in our Privacy Policy.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Home Assistance Center

  • Address: 310 Old Country Road, Garden City, NY 11530

  • Phone: 516-744-3577

  • Website: hacadvisors.com